Questions regarding your donation Donation service and info We are happy to provide answers to the most frequently asked questions on this page. If you have any further questions, please do not hesitate to contact us at any time. We may be able to answer some of your questions here in a straightforward manner. However, please do not hesitate to contact us directly if you have any questions about your donation: By telephone on 02156 9788-155 or by email to This email address is being protected from spambots. You need JavaScript enabled to view it.. How do I receive my donation receipt? We automatically send the donation receipt to all donors for whom we have a postal address in February of the following year. If you need the donation receipt earlier or have not received a receipt, please contact Karla Sabrowski on +49 2156 9788-155 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. I would like to make a donation. What do I need to consider? The easiest way to make a donation to action medeor is via our online donation form. There you can simply select the amount and frequency of your donation and enter your personal details, which we need to record the donation. You can choose from three different payment methods: Direct debit, credit card or PayPal. If you would like to receive a donation receipt, please also leave your postal address. Alternatively, you can also make your donation by bank transfer to one of our donation accounts: Sparkasse KrefeldBIC: SPKRDE33IBAN: DE78320500000000009993 Volksbank KrefeldBIC: GENODED1HTKIBAN: DE12320603620555555555 If you would like your donation to be used for a specific purpose, please indicate this in the intended use. Generally speaking, free donations are particularly valuable to action medeor as we can use them where they are most urgently needed. My address has changed. What do I need to do? Please let us know your new address by phone or email: On +49 2156 9788-155 or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Include your full name, your previous address and, if possible, your donor number (starts with “F00”). I would like to increase my regular donation. What do I have to do? To change your donation, please contact Karla Sabrowski at any time on 02156 9788-155 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Include your full name, address and, if possible, your donor number (starts with “F00”) and let us know what you would like to change. I would like to cancel my regular donation. What do I need to do? To change your donation, please contact Karla Sabrowski at any time on 02156 9788-155 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Include your full name, address and, if possible, your donor number (starts with “F00”) and let us know what you would like to change. How high are the administrative costs at action medeor? action medeor recalculates the share of administrative and marketing costs in total donations each year and presents this transparently in our annual report. In 2023, 3.95% of donations went to administrative expenses, which include both personnel costs and the maintenance of our medicine warehouse. 6.72% was spent on communication, fundraising and educational work. 89.33% of donations in 2023 went directly to project work and medical aid. I would like to donate a large amount. What do I need to consider? We would be delighted if you would like to support the work of action medeor with a large donation. Please feel free to contact us if you are still unsure about what you would like to donate your money for or if you have any questions about how action medeor would use your donation. You can contact Linda Drasba, for example, by phone on +49 2156 9788-173 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Further information is also available on the page created especially for large donations.